Head of Digital Banking Maintenance
Job description
We are partnering with one of the country’s largest and most trusted banks to recruit a Head of Digital Banking Maintenance. This is a rare opportunity to step into a senior leadership role within a highly reputable financial institution that is investing heavily in innovation and digital transformation.
As the Head of Digital Banking Maintenance, you will be the technical and operational leader responsible for ensuring the stability, performance, and operational excellence of digital banking platforms serving millions of customers nationwide.
🔧What You'll Do
Lead and mentor a high-performing team of 12–15 professionals, including Project Managers, Resolution Managers, SREs, and Technical Analysts.
Oversee platform maintenance, Level 3 support, and ensure application stability for digital banking services.
Drive efficient incident resolution, root cause analysis, and performance optimisation.
Manage key vendor relationships and collaborate closely with internal stakeholders on platform initiatives.
Ensure high availability, resilience, and security of digital banking platforms serving consumer and retail banking sectors.
Identify and address technical debt, promoting continuous improvement to enhance speed and operational efficiency.
🔑What We're Looking For
10–12 years of experience managing enterprise applications or digital banking platforms.
Proven technical leadership and operations management experience within BFSI, fintech, or digital banking environments.
Hands-on knowledge of platforms such as Backbase, Temenos Infinity, Finacle, Finastra, or similar digital banking systems.
Strong technical skills including Java, Spring Framework, APIs, Microservices, SQL, CI/CD pipelines, and cloud platforms (AWS/Azure).
Exceptional leadership capabilities with strong stakeholder and vendor management skills.
A proactive, results-driven leader passionate about operational excellence and digital innovation.
🔑 Why Join?
Lead the operational success of a major digital banking ecosystem impacting millions.
Competitive salary package with a budget of up to Php 500,000 per month.
Attractive bonus structure rewarding performance and leadership.
Opportunity to work with cutting-edge digital banking technologies shaping the future of finance.
Be a key player in delivering both innovation and platform stability in a trusted institution.
If you are ready to take your career to the next level and lead digital banking maintenance for one of the country’s top banks, we want to hear from you.
Apply now to join a team driving digital banking excellence! Send your cv to gracedejesus@tenten-partners.com.
Equal Opportunity Statement
TENTEN Partners is an equal opportunity firm and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws.