WHAT DOES THIS POLICY COVER?
We take your personal data seriously at TENTEN Partners. This policy:
- sets out the types of personal data that we collect about you
- explains how and why we collect and use your personal data
- explains when, why and with who we will share your personal data
- sets out the legal basis we have for using your personal data
- explains the effect of refusing to provide the personal data requested
- explains the different rights and choices you have when it comes to your personal data; and
- explains how we may contact you and how you can contact us.
WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?
We collect the information necessary to be able to assess your eligibility for an assignment. This information includes your CV, contact details, identification documents, educational records, work history, employment, and references.
We only collect and process sensitive personal data from you (on racial or ethnic origin for example), where you have given your explicit consent.
WHERE DO WE COLLECT PERSONAL DATA ABOUT YOU FROM?
We may collect personal data about you from:
You: this is the information you provide while searching for a new opportunity and/or during a search.
An agent/third party acting on your behalf.
Through publicly available sources: we subscribe to LinkedIn, efinancials. We use Google and Ministry of Manpower data.
By reference or word of mouth: you may be recommended by a friend, former employer or colleague.
If you are listed as a referee, we will obtain your information from the candidate themselves, or one of the third parties listed above.
HOW AND WHY WE USE YOUR PERSONAL DATA?
We use your personal data to match your skills, experience, and education with an assignment we are running. We will collect basic information on you, such as contact details, professional experience and pass this onto the client. If you are chosen by the client to go through to the shortlist stage, we will collect more information from you (reasons for moving jobs, personal circumstances, your motivations for wanting a new role) for our client to assess your suitability.
We may also use your personal data to invite you to events run by TENTEN Partners. We do not sell your personal data to third parties, and we don’t share it except as necessary to provide our services. We may need to share your information with our clients for them to assess your suitability, the Ministry of Manpower and some of our service providers (for instance, our IT provider) may store or otherwise use your information on our instructions (in which case we will have a contract in place with them to protect your information).
If you are a referee, we use your information to contact you about a candidate and obtain a reference for them.
WHAT LEGAL BASIS DO WE HAVE FOR USING YOUR INFORMATION?
We use your data as necessary for our legitimate interests in finding and assessing candidates for roles and to contact clients and referees.
If you are shortlisted as a candidate, this may involve the processing of more sensitive data, such as health information that you or others provide about you. We always ask for your consent before undertaking such processing.
We will process client data (including information about members of staff at that client) necessary for our legitimate interests in fulfilling our contract with the client.
WHAT HAPPENS IF YOU DO NOT PROVIDE US WITH THE INFORMATION WE REQUEST OR ASK THAT WE STOP PROCESSING YOUR INFORMATION?
If you do not provide the personal data necessary, or withdraw your consent for the processing of your personal data, we will remove you from our database and will not contact you again.
DO WE MAKE AUTOMATED DECISIONS ABOUT YOU?
DO WE TRANSFER YOUR DATA OUTSIDE THE EEA OR SINGAPORE?
We may transfer your personal data to clients and partners in countries outside Singapore. In particular, we have offices in Hong Kong and London and we may provide candidate information to international organisations. The privacy laws that apply may be different from those in your home country. Where we transfer personal data outside of Singapore and its Personal Data Protection Commission (PDPC) legislation, we take steps to safeguard that information, by ensuring that the PDPC and European Commission considers that they have adequate data protection in place, or by putting in place model clauses with that recipient approved by the EU or PDPC.
WHAT RIGHTS DO YOU HAVE IN RELATION TO THE DATA WE HOLD ON YOU?
You have legal rights when it comes to your personal data. Further information and advice can be obtained from the PDPC.
- The right to be informed - You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.
- The right to rectification - You are entitled to have your information corrected if it’s inaccurate or incomplete.
- The right to erasure - This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
- The right to restrict processing - You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in the future.
- The right to data portability - You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
- The right to object to processing - You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
- The right to lodge a complaint - You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
- The right to withdraw consent - If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.
- We will act on requests for information free of charge
Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.
HOW WILL WE CONTACT YOU?
We may contact you by phone, email or social media. If you prefer a particular contact means over another please just let us know.
HOW CAN YOU CONTACT US?
If you are unhappy with how we’ve handled your information or have further questions on the processing of your personal data, contact Caroline@tenten-partners.com.
TENTEN Partners and its presence through the domain name http://www.tenten-partners.com has taken, and will continue to take care in the development, preparation and maintenance of the content for their website. TENTEN Partners will use reasonable endeavors to ensure only accurate information is posted on its website.
However, TENTEN does not guarantee or warrant the accuracy or reliability of any information, content or materials in this site and shall not be liable for any losses as a result of reliance on information provided. The content of this web site may be changed at any time without notice.
No information contained in this website constitutes or would be deemed to constitute an invitation to invest or otherwise deal in the shares of TENTEN Partners or an invitation by or on behalf of TENTEN Partners or any of its subsidiaries to enter into a contract with you.
TENTEN Partners accepts no responsibility for any loss or damage whatsoever resulting from reliance on any statements contained in this web site.
The information provided on this website is provided without any warranty of any kind, either express or implied.
While TENTEN uses reasonable efforts to obtain information from sources which it believes to be reliable, it makes no representation that the information or opinions contained on the Web Site, or associated links to the web site, are accurate, reliable or complete. TENTEN Partners will accept no responsibility or liability for any material or services contained on any web site not under the control of themselves.
They do not warrant that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, that the site or any server that makes it available is free from viruses or other harmful components, or that successful or accurate results or outcomes will result from your use of this site.