Project Manager – KYC (Director level)
Job description
One of the world’s leading global banks is seeking a highly capable Senior Project Manager to lead its strategic Know Your Customer (KYC) Transformation Program in Singapore. This role is critical to enhancing client onboarding, due diligence, periodic reviews, and regulatory compliance across APAC.
You will collaborate with senior stakeholders from Compliance, Operations, Technology, and the Front Office to deliver high-impact change aligned with both global policies and local MAS regulatory requirements.
💼 What You'll Do
Lead end-to-end delivery of the KYC Transformation Program across multiple business units.
Drive project planning, governance, stakeholder engagement, and reporting across workstreams including onboarding, remediation, data quality, and automation.
Collaborate with Compliance and Operations to design scalable, compliant KYC processes and solutions.
Manage system enhancements, workflow tools, and data integration in partnership with Technology teams.
Prepare executive-level updates, dashboards, and regulatory reporting materials.
Mentor project teams and coordinate with global teams to drive consistency and collaboration.
Oversee third-party vendors, consultants, and service providers supporting the program.
✅ What You Bring
Experience & Education
Bachelor’s degree in Business, Finance, Technology, or related discipline.
10+ years of project management experience in financial services, with 5+ years in KYC or AML-related programs.
Strong familiarity with APAC regulatory frameworks, including MAS and HKMA.
Proven success leading complex, cross-functional programs in a matrixed organisation.
Skills & Competencies
Strong knowledge of KYC/AML/CDD regulations and compliance standards.
Excellent stakeholder management, able to engage and influence across levels.
Expertise in project governance, change management, and process optimization.
Proficient in Agile, Waterfall, or hybrid delivery methodologies.
Detail-oriented, analytical, and delivery-focused mindset.
Comfortable managing multiple priorities in a fast-paced environment.
🌟 Nice to Have
Experience with KYC platforms such as Fenergo, Appway, Pega, or similar.
Knowledge of risk-triggered KYC processes and lifecycle event reviews.
Background in digital KYC, customer onboarding, or data remediation projects.
Familiarity with regional regulatory trends and digital compliance solutions.
💰 Compensation & Benefits
Competitive salary commensurate with experience
Performance bonus
Comprehensive benefits package
Opportunity to lead a high-profile transformation in a top-tier global bank
Collaborative and inclusive working culture with regional impact
📩 Apply today and send your cv to sab@tenten-partners.com
Equal Opportunity Statement
TENTEN Partners is an equal opportunity firm and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws.