Head of CRM Technology

Location: Singapore
Job Type: Permanent
Salary: Up to $300k base + variable
Contact Isabelle Lim
Call Isabelle
Job Reference: 39933

​An exciting opportunity has opened up at a global bank seeking an experienced CRM Delivery Manager. This is a senior leadership role in Technology with a high-visibility mandate to optimize digital retail and wealth product capabilities. 

Responsibilities

  • Manage the technical implementation plan across application teams.

  • Work with engineering and business teams to execute end-to-end projects that aligns with business strategy 

  • Define CRM Tech strategy and target operating models globally, understand intricacies, trends and challenges to positively influence change in customer solutions and experience 

Requirements

  • Bachelor and/or Masters in Technology or relevant field 

  • Deep experience delivering large-scale CRM programs and managing teams across locations

  • Excellent communication, presentation and engagement skills 

  • Agile project management and Scrum experience 

  • Knowledgeable in CRM systems, processes and front-to-back capabilities. Expertise in MS Dynamics CRM is highly advantageous

If you are interested in this role or would like to have a confidential discussion, please click "Apply Now" or contact isabelle@tenten-partners.com

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